Podcasts

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 "Dispatch in Depth" is the only podcast that delves into the why and how of emergency dispatch. Each episode we will talk with a different researcher about the work they’re doing to make emergency dispatch as safe and effective as possible worldwide. “Dispatch in Depth” is the official research podcast of the International Academies of Emergency Dispatch. 

 Within the Trenches is based off Ricardo Martinez's experience as a 9-1-1 dispatcher. He worked in dispatch for 13 years and it was the most interesting job he ever had. He started this to let people know what it's like to be in this profession. The stories involve all types of calls. The show is meant to be informative, humorous, serious and all around eye opening to the world of 9-1-1 dispatch. The idea for this started a long time ago and the video that started it all can be seen here.

Dispatchers from all over the United States including other areas such as Australia, Canada and Ireland have been featured on the podcast. He is always looking for dispatchers as well as 9-1-1 related companies to be guests on the show. He wants to tell your story! If you have a dispatcher who was chosen as dispatcher of the year or has done an all around great job and you want them to get some recognition then he wants to interview them and share their story.

The show can be heard on iTunes, iHeart Radio, Spotify, Stitcher Radio, and your favorite podcasting app. If you have any questions or want to appear on the show, email Ricardo at wttpodcast@gmail.com.

 This series of video podcast highlights new and existing NENA industry professionals that have passed the ENP certification exam. Guests share their tips and tricks for learning and successfully completing the exams, as well as review the various resources available such as study groups from OnScene First and Mission Critical Solutions, that are free to individuals wishing to increase their study regimen prior to sitting for the exam. The ENP certification designates an individual's drive to be a professional in their industry and represents the cream of the crop of public safety leaders in both the public and private sectors. 911inform.com is a proud sponsor of this podcast series open to all. 

 On Scene First with Tracy Eldridge is designed to bridge the gap between public safety professionals and needed industry resources. It is centralized on the goal of bringing entertaining, educational, and empowering interviews with public safety difference-makers to discuss new technology, out-of-the-box thinking, and mental health resources to save lives on both sides of the call.

Tracy began her career in 1997 as a 9-1-1 dispatcher and then became the Chief Dispatcher in Rochester, MA in 2003. Although she has left the 9-1-1 center, she still serves her community as a call firefighter/EMT. Since 2006, Tracy has been educating telecommunicators, EMTs, and Firefighters nationwide. She has also been recognized nationally for her efforts to bring PTSD awareness to public safety first responders through conference training sessions, webinars, and keynote presentations.

Welcome to Comms Coach, the podcast that delves deep into the world of training and quality assurance for 9-1-1. Your host, Lori Henricksen, is a veteran in the field with more than 30 years experience as a dispatcher, trainer and  high school teacher who started one of the country's first 9-1-1 Dispatch programs for High School students in Las Vegas, Nevada. In each episode, a lineup of expert guests dive into the critical aspects of emergency communications training, quality assurance and improvement. They share valuable insights, techniques, and best practices to help today's trainers and the next generation of unsung heroes. So whether you're an experienced dispatcher, leader, trainer or simply curious about how to set up and run training or QA programs in your center or school, get ready to embark on a journey of knowledge, growth, and inspiration. This is Comms Coach, building the strength behind every call. 

 We Speak Dispatch is a group of 911 professionals discussing topics from the headlines, topics that are fun and interesting, topics that you care about. Their engaging conversations are designed to inspire more conversations, so if you have a topic you’d like to see discussed let them know. Thank you to all 911 dispatchers. 

 A segment where Ashley has a virtual sit down with some amazing people who have experience in dispatch or currently working with dispatchers in some way shape or form!