Awards & Recognition

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APCO Awards & Recognition Homepage

 The William E. Stanton Award is bestowed upon an individual who has not only excelled in his or her everyday job, but has gone above and beyond to further the goals of the National Emergency Number Association (NENA).

The Award, which debuted in 1999 at the NENA Annual Conference, is named for the first recipient and long-time Executive Director of NENA.

The William E. Stanton Award is a lifetime achievement award and replaces previous NENA 9-1-1 Service Awards.

Every month we feature one of our incredible 911derWomen to say thank you for the work you do.  Email WomanOfTheMonth@911derWomen.com to submit your nomination every month!  

This website is made possible through the commitment of national stakeholder organizations and other 911 entities who have joined together to spread the word to the 911 community and encourage celebration of the impact telecommunicators have in all of our lives.

Each year, the nation celebrates National Public Safety Telecommunicators Week during National 911 Education Month in April. This Tree of Life has been “planted” to honor 911 telecommunicators for the important work they do, and to provide a visual representation of their impact on the lives of those in the communities they serve every day.

The 911 Telecommunicator Tree of Life is “nurtured” through the submission of stories about telecommunicators who have made a difference, each represented by a leaf. You’ll see the tree “grow” every month as more inspiring stories are shared and leaves are added to honor telecommunicators across the nation.

You’re invited to recognize a telecommunicator who is doing what they do best – answering the call to assist those in need – by completing the submission form and sharing their story. Information submitted will be reviewed prior to inclusion on the Tree of Life website.

 This award recognizes individuals who exhibit our groups core values:

Tenacious Telecommunicators will;

• Maintain professional competence and always seek new educational opportunities.
• Build trust by demonstrating integrity and reliability.
• Exhibit passion for our industry and have a vision for the future.
• Evolve and adapt to the ever-changing needs of our industry.
• Create a community that values diversity and team work.
• Remain tenacious and will never stop pursuing their dreams.

 Who is the sunshine dispatcher in your communication center? 

The Nominee must:

• Hold a position in 911 Emergency Communications
• Help others to be better versions of themselves
• Demonstrate they are the sunshine in a center

Humanizing the Headset wants to recognize the outstanding contributions of an exceptional dispatcher, supervisor, manager, or director who is making a big difference in the comm center and/or the communities they serve.

Each month, we will announce a new recipient who will receive a custom, framed certificate, HTH swag, recognition on our website and social media platforms, and other gifts!

But wait, there's more!

At the end of the year, we will select one recipient for an extra special gift!

We have partnered up with Joe Serio and The 360° Dispatcher to give away a full tuition and lodging scholarship to attend the 9-1-1 Leadership Training Event - a week-long training held at the Mayan Ranch in Bandera, Texas!

The Golden Headset Award highlights the extraordinary work of public safety workers. The job is difficult but lives are saved every day by their efforts. The quarterly award recognizes dispatchers who have gone above and beyond the call of duty to help someone.

• Peer nominated via the form below
• Winners are selected via a peer advisory board based on their ability to demonstrate the following among their internal team, the public safety industry, their community, and/or caller(s):
  • Impact
  • Leadership
  • Ability to encourage positivity
• Winners receive an award and a gift card